Privacy policy

INFORMATION ON COLLECTION & PROCESSING OF PERSONAL DATA

1. Personal Data

In the following, we inform you about the collection of personal data whilst using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.

2. The person responsible within the meaning of the General Data Protection Regulation (GDPR)

The person responsible in accordance with Article 4 Section 7 of the EU General Data Protection Regulation (GDPR) is the

Bittermann Terminal Services GmbH
Dessauer Str. 10
20457 Hamburg
Management: Michael Bittermann

You can reach our data protection officer at datenschutz@svg-hamburg.de or our postal address with the heading as "Data protection officer".

3. Information on contacting us

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are statutory retention obligations.

4. External service providers

The protection of your data is important to us. We use it to answer your enquiries, process your registration, carry out your training and keep your graduation documents. We are also interested in maintaining the customer relationship with you and sending you information and offers from us and other companies. Therefore, we and our service providers process your data on the basis of Article 6 (1) (b), (c) and (f) of the European Data Protection Regulation. If you do not wish to receive information and offers, you can contact us at any time at our address:
Bittermann Terminal Services GmbH
Dessauer Str. 10
20537 Hamburg

To object to the use of your data for advertising purposes. You can also contact our data protection officer at our address or by e-mail at datenschutz@svg-hamburg.de. You can obtain further information on data protection at the web address: www.svg-hamburg.de/datenschutzerklärung.

II. GENERAL INFORMATION ON DATA PROCESSING

1. Scope of the processing of personal data

As a matter of principle, we only process personal data of our users as far as it is necessary for the function of our website as well as our contents and services. The processing of personal data of our users is only carried out with the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.

2. Legal basis for the processing of personal data

As far as we obtain the consent of the data subject for processing involving personal data, Art. 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) of GDPR serves as the legal basis. This also applies to processing of the data that is necessary for the performance of pre-contractual measures. So far as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) (c) of GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) of GDPR serves as the legal basis. If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject to, do not outweigh the first-mentioned interest, Art. 6 (1) of GDPR serves as the legal basis for the processing.

3. Time period of Data deletion and Storage

The personal data of the concerned person shall be deleted or blocked as soon as the purpose of the storage is no longer required. Data storage may also take place if this has been provided for or by the European or national legislator in Union regulations, laws or other provisions to which the person concerned is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.

4. Data transmission upon conclusion of a contract for services and digital content

We only transmit personal data to third parties if this is necessary or within the scope of the contract processing. Further transmission of data does not take place unless you have expressly consented to the transmission. Your data will not be passed on to third parties without your expressed consent, for example for advertising purposes. The basis for data processing is Art. 6 para. 1 lit. b of GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual measures.

III. PROVISION OF THE WEBSITE AND CREATION OF LOG FILES

1. Description and Scope of Data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

  • Information about the type of browser and the version used.
  • The user's operating system
  • The IP address of the user
  • Date and time of access

This data is also stored in the log files of our system. However the same is not stored together with other personal data of the user.

2. Legal basis for the data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 Para. 1 lit.f GDPR.

3. Purpose of the Data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

4. Duration of the storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the accessing client.

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

IV. USE OF COOKIES

a) Description and Scope of Data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user opens up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this data protection declaration. In this context, there is also an indication of how the storage of cookies can be prevented in the browser settings.

b) Legal basis for the data processing

The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f GDPR.

c) Purpose of the data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus continuously optimize our offer. These purposes are also our legitimate interest in processing the personal data according to Art. 6 para. 1 lit. f GDPR.

d) Duration of storage, possibility of objection and elimination

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent. This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies (see 1)
  • Persistent cookies (see 2)

(1) Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

(2) Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

ec) Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

ed) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.

V. NEWSLETTER

1. Description and scope of data processing
" "

We reserve the right to offer a free newsletter on our website. When registering for the newsletter, the data from the input mask will be transmitted to us.

  • Salutation
  • First name/last name/ (mandatory field)
  • E-mail address (mandatory field)

In addition, the following data is collected during registration:

  • Date and time of registration

Your consent is obtained for the processing of the data during the registration process and reference is made to this data protection declaration. If you register for a distance learning course or request information material and provide your e-mail address, this may subsequently be used by us to send you a newsletter. In such a case, the newsletter will only be used to send direct advertising for our own similar goods or services, such as courses or seminars. No data will be passed on to third parties in connection with the processing of data for the dispatch of newsletters. The data is used exclusively for sending the newsletter.

2. Legal basis for the data processing

The legal basis for the processing of data after registration for the newsletter by the user is Article 6 para. 1 (a) GDPR if the user has given his consent. The legal basis for sending the newsletter as a result of registration for a training course, seminar or training offered by us, or the use of services, is Section 7 (3) UWG.

3. Purpose of the data processing

The collection of the user's email address serves to deliver the newsletter. The collection of other personal data during the registration process helps to prevent misuse of the services or the e-mail address used.

4. Duration of the storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user's email address is therefore stored for as long as the subscription to the newsletter is active. The other personal data collected during the registration process is usually deleted after a period of seven days.

5. Possibility of objection and removal

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in each newsletter. This also enables revocation of consent to the storage of personal data collected during the registration process.

VI. CONTACT FORM AND E-MAIL CONTACT

1. Description and scope of data processing

Our website contains various contact forms (including www.svg-hamburg.de/kontakt/kontakt/kontaktformular) which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. These data are: Sender | E-mail | Subject | Message
The following data is also stored at the time the message is sent:

  • Date and time of registration

For the processing of the data, your consent is obtained during the sending process and reference is made to this data protection declaration. Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for the data processing

The legal basis for the processing of data is Article 6 (1) (a) GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Article 6 para. 1 (f) GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 para. 1 (b) GDPR.

3. Purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of the storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us, he or she can object to the storage of his or her personal data at any time. For this purpose, an informal communication by e-mail or by post/fax under the contact data mentioned at the beginning (point I.) is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation. In the event of revocation of the storage, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

VII. (Data) Rights of the concerned person

If your personal data is processed, you are a concerned person within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. Right to information

You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may request the controller to provide you with the following information:

  • the purposes for which the personal data is processed;
  • the categories of personal data which is processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage period;
  • the existence of a right to obtain the rectification or erasure of personal data concerning you, a right to obtain the restriction of processing by the controller or a right to object to such processing;
  • the existence of a right to appeal to a supervisory authority;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the subjected data.

You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer. This right of access may be limited to the extent that it is likely to render impossible or seriously impede the achievement of the research or statistical purposes and the limitation is necessary for the fulfilment of the research or statistical purposes.

2. Right of rectification

You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you is inaccurate or incomplete. The controller must make the rectification without undue delay. Your right to rectification may be limited to the extent that it is likely to make impossible or seriously prejudice the achievement of the research or statistical purposes and the limitation is necessary for the fulfilment of the research or statistical purposes.

3. Right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

  • if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of the processing but you need them for the establishment, exercise or defence of legal claims; or
  • if you have objected to the processing pursuant to Article 21(1) GDPR and it has not yet been determined whether the controller's legitimate grounds override your grounds.

If the processing of personal data relating to you has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted. Your right to restriction of processing may be limited to the extent that it is likely to make impossible or seriously impede the achievement of the research or statistical purposes and the restriction is necessary for the fulfilment of the research or statistical purposes.

4. Right to deletion
a) Obligation to erase

You may request the controller to erase the personal data concerning you without undue delay and the controller is obliged to erase such data without undue delay if one of the following reasons applies:

  • The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
  • You withdraw your consent on which the processing was based pursuant to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR and there is no other legal basis for the processing.
  • You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data concerning you have been processed unlawfully.
  • The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you have been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.
b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which processes the personal data that you, as the concerned person, have requested them to erase all links to, or copies or replications of, that personal data.

c) Exceptions

The right to deletion shall not apply to the extent that the processing is necessary

  • for the exercise of the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, as far as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing;
  • or for the assertion, exercise or defence of legal claims.
5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against the controller to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided,

  • provided the processing is based on consent pursuant to Article 6 (1) a GDPR or Article 9 (2) a GDPR or on a contract pursuant to Article 6 (1) b GDPR and
  • the processing is carried out with the aid of automated procedures.
  • for the assertion, exercise or defence of legal claims.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, as far as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims. If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling as far as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications. You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR. Your right to object may be limited to the extent that it is likely to render impossible or seriously impede the achievement of the research or statistical purposes and the limitation is necessary for the fulfilment of the research or statistical purposes.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or performance of a contract between you and the controller,
  • is permitted under Union or Member State legislation to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or (3) is made with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Art. 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests. With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. Right to complain to a supervisory authority

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. The supervisory authority responsible for us is:
The Hamburg Commissioner for Data Protection and Freedom of Information.
Ludwig-Erhard-Str 22, 7th floor
20459 Hamburg
Tel.: +49 (0)40 / 428 54 - 4040
Fax: +49 (0)40 / 428 54 - 4000
E-Mail: mailbox@datenschutz.hamburg.de

VIII. ANALYSIS TOOLS AND ADVERTISING

1. Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:
tools.google.com/dlpage/gaoptout.

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website.

Set opt-out cookie

or more information on how Google Analytics handles user data, please see Google's privacy policy:https://support.google.com/analytics/answer/6004245?hl=en.

Order data processing
We have concluded an order on data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics with Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection"."

2. Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising programme of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Within the framework of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. The storage of "conversion cookies" is based on Article 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. More information on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

3. Facebook Pixel
https://www.facebook.com/about/privacy/. https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. http://www.youronlinechoices.com/de/praferenzmanagement/

Our website uses the visitor action pixel from Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for conversion measurement. This makes it possible to track the behaviour of page visitors after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised. The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy. This enables Facebook to serve advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator. You can find further information on protecting your privacy in Facebook's privacy policy: https://www.facebook.com/about/privacy/. You can also deactivate the "Custom Audiences" remarketing function in the settings section for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/

IX. OTHER PLUGINS AND TOOLS

Google Maps

This site uses the map service - Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Article 6 Para. 1 lit. f GDPR. More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

X. OUR SOCIAL MEDIA PRESENCE

Data processing by social networks

We maintain publicly accessible profiles on social networks. The individual social networks used by us can be found below. Social networks such as Facebook, Instagram, etc. can generally comprehensively analyse your user behaviour when you visit their website or a website with integrated social media content (e.g. Like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail: If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies or comparable media that are stored on your end device or by recording your IP address. With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you within and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are logged in or have been logged in. Please also note that we are not able to track all processing procedures on the social media portals. Depending on the provider, further processing procedures may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the internet. This is a legitimate interest within the meaning of Article 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal grounds, which must be stated by the operator of the social media presence (e.g. consent within the meaning of Article 6 para. 1 lit. a GDPR).

Responsible person and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both vis-à-vis us and vis-à-vis the operator of the respective social media portal (e.g. vis-à-vis Facebook). Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected. We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Social networks in detail:

Facebook
We have a profile on Facebook. The provider is Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. Facebook has certification under the EU-US Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). We have entered into a joint processing agreement (Controller Addendum) with Facebook. This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page, post articles or otherwise interact with our Facebook page (page insights). You can view this agreement at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in:
https://www.facebook.com/settings?tab=ads
For details, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/

Who is responsible?
SVG-Hamburg, Straßenverkehrsgenossenschaft eG ,Bullerdeich 36,20537 Hamburg and Facebook Ireland Ltd. are jointly responsible for the processing of your personal data (data) on this Facebook page. (contact details) are jointly responsible. If you have any questions about data protection, you can contact Facebook's data protection officer or our data protection officer at datenschutzhh[at]svg-hamburg.de kontaktieren. We have concluded a special contract with Facebook. This contract specifies who must fulfil which data protection obligations. It states that Facebook is primarily responsible for processing on this Facebook page.
If you send us a message, we process your data on our own responsibility in order to process your request. For more information, please see the privacy policy on our website.
If you visit other Facebook pages, we are not responsible. For general information on Facebook privacy, click here.

Why is my data processed?
Facebook processes data to compile statistics about visitors and usage of this Facebook page. Facebook uses cookies to do this. You can find out exactly how this works here. This serves the purpose of adapting our Facebook page to the wishes of our Facebook page visitors. The legal basis for this is Article 6 (1) f) of the General Data Protection Regulation (GDPR). Facebook and we have an interest in targeting the content on our Facebook page to visitors to our Facebook page for advertising purposes. We have no influence on this processing of your data, as Facebook alone decides what data is processed and for what purpose. Facebook informs you about this here.

Where does the data come from?
If you write us a message via Facebook, we receive your data from you. If you like, share or comment on our Facebook page, we receive this information together with your name with which you have registered on Facebook. Incidentally, we only receive anonymous statistics from Facebook; these do not contain any data about you.

Who receives my data?
Facebook receives your data when you visit this Facebook page. It cannot be ruled out that data will also be transferred to the USA. What legal rights do I have in relation to my data? You can assert your rights against Facebook or us. We will forward your requests to Facebook. You have the right to request information. You also have the right to have your data deleted, blocked, corrected and transferred. You can revoke your consent. If your data is processed in accordance with Article 6 (1) f) GDPR, you have the right to object under the conditions of Article 21 GDPR. You have the right to complain to a data protection authority.

YouTube with enhanced data protection
Our website uses plugins from the website YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video. As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. Furthermore, YouTube can save various cookies on your end device after starting a video. With the help of these cookies, YouTube can obtain information about visitors to our website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts. Cookies remain on your device until you delete them. If necessary, further data processing processes may be triggered after the start of a YouTube video, over which we have no influence. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 Para. 1 lit. f GDPR. You can find more information about data protection at YouTube in their data protection declaration at: https://policies.google.com/privacy?hl=de.

Status of the data protection declaration: 19.04.2021.