Privacy Policy

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Notice on the controller" section of this privacy policy.

How do we collect your data?

On one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used – only with your consent – to measure the success of our advertisements.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time free of charge. You also have a right to demand the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Advertising

With your consent, we use Google Ads to measure the success of our advertisements. Without your consent, no advertising services are loaded. For anonymous, cookie-free audience measurement we use Umami (see section 4). Details can be found in section 6 of this privacy policy.

2. Hosting

We host the content of our website with the following provider:

Vercel

We host our website with Vercel. The provider is Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA (hereinafter “Vercel”).

When you visit our website, Vercel processes various technical data, in particular your IP address and information about your browser and device (server log files). Vercel delivers the content of our website, including images and fonts, via a content delivery network. The fonts are loaded from our own web space; no connection to Google Fonts servers is established when you visit our website. For details, please refer to Vercel’s privacy policy: https://vercel.com/legal/privacy-policy.

Vercel is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably and quickly as possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

IONOS (Domain and DNS)

The registration of our domain and DNS management are carried out via IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany (hereinafter "IONOS"). Technical connection data (e.g., your IP address) can be processed when you access our website. Details can be found in the privacy policy of IONOS: https://www.ionos.de/terms-gtc/datenschutzerklaerung/.

IONOS is used on the basis of Art. 6 (1) lit. f GDPR. We have a legitimate interest in the reliable availability of our website.

3. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Notice on the Controller

The controller responsible for data processing on this website is:

Bittermann Terminal Services GmbH · Bittermann Trading GmbH · Bittermann Elektrotechnik GmbH
Dessauer Straße 10
20457 Hamburg

Represented by: Michael Bittermann and Felix Bittermann

Phone: +49 (0)40 797545-0
Email: info@bittermann-hh.de

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for erasure or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, erasure takes place after these reasons no longer apply.

General Information on the Legal Basis of Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if sensitive data categories according to Art. 9 (1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting), the data processing is additionally carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required to fulfill a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if this is required to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing can also be carried out on the basis of our legitimate interest in accordance with Art. 6 (1) lit. f GDPR.

Recipients of Personal Data

Within the scope of our business activities, we work together with various external bodies. In some cases, a transfer of personal data to these external bodies is also necessary. We only pass on personal data to external bodies if this is necessary for the performance of a contract, if we are legally obliged to do so, if we have a legitimate interest according to Art. 6 (1) lit. f GDPR in passing it on, or if another legal basis permits the transfer of data.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROVE COMPELLING LEGITIMATE REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED TO ENGAGE IN DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Information, Rectification, and Erasure

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to the rectification or erasure of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have filed an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as inquiries you send to us as site operators, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Advertising Emails

The use of contact data published within the scope of the legal notice obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies

Our internet pages use so-called "cookies". Cookies are small data packages and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end-device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end-device until you delete them yourself or they are automatically deleted by your web browser.

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them. Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process or to provide certain functions you desire (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. If consent to the storage of cookies was requested, processing takes place exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR and Section 25 (1) TDDDG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.

Consent with Cookiebot

Our website uses the consent technology of Cookiebot to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this in a data protection-compliant manner. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter "Cookiebot").

When you enter our website, a connection is established to Cookiebot's servers in order to obtain your consent and other explanations for cookie use. Cookiebot then stores a cookie in your browser in order to be able to assign the consent granted or its revocation to you.

Cookiebot is used in order to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) lit. c GDPR.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

Web analytics with Umami

We use the web analytics service Umami. The provider is Umami Software, Inc., USA. The data is stored on servers in the European Union (Germany).

Umami does not set cookies and does not store any information on your device. The following is recorded without reference to your person: pages viewed, the referring website, browser, operating system, device type, screen size and approximate country, as well as whether contact options were used (e.g. clicking a telephone number or submitting a form – without its content). According to the provider, your IP address is not stored but only used to create an anonymous identifier that changes regularly.

The purpose is to improve our website and to recognise which pages lead to inquiries. The legal basis is our legitimate interest in data-minimising audience measurement (Art. 6(1)(f) GDPR). Insofar as data is nevertheless transferred to the USA, this is based on the standard contractual clauses of the EU Commission. For details, please refer to Umami’s privacy policy: https://umami.is/privacy.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this was requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request erasure, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

We use the email service Resend to send the contact form. The provider is Resend, Inc., USA (hereinafter “Resend”). The data entered in the form is passed from our server to Resend and delivered to us from there as an email; Resend processes it in order to deliver the message. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. For details, please refer to Resend’s privacy policy: https://resend.com/legal/privacy-policy.

To protect against misuse (e.g. large numbers of automatically sent inquiries), we limit the number of inquiries per sender. For this purpose, we store an encrypted, irreversible identifier (hash) of your IP address for a maximum of 24 hours with Upstash (Upstash, Inc., USA; data transfer based on the standard contractual clauses of the EU Commission). The legal basis is our legitimate interest in a functional and secure contact form (Art. 6(1)(f) GDPR).

Inquiries by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

Perspective (Application Form)

For applications, we use an online application form provided by Perspective. The provider is Perspective Software GmbH, Müggelstraße 22, 10247 Berlin, Germany (hereinafter “Perspective”). When you click “Apply now” in a job advertisement, you are taken to this form (karriere.bittermann-hh.de).

The data you enter in the application form (e.g. name, email address, telephone number, information about your qualifications) is stored on Perspective’s servers and made available to us for processing your application. The legal basis is Section 26 BDSG and Art. 6(1)(b) GDPR (initiation of an employment relationship). For the storage period, see section 9.

As Perspective is a German company and the data is processed on servers within the EU, no transfer to third countries is required. For further information, please refer to Perspective’s privacy policy: https://www.perspective.co/privacy-policy.

5. Social Networks

Links to Social Networks (Facebook, Instagram, LinkedIn, TikTok)

On this website, you will find links to our profiles on the social networks Facebook, Instagram, LinkedIn, and TikTok. These are simple links (e.g., icons in the footer), not embedded social media plugins.

When you simply visit our website, no personal data is transferred to the providers of these networks. Only when you click on such an icon and are redirected to the respective network does the respective provider process your data. We have no influence on this processing; the privacy policies of the respective provider apply:

Facebook / Instagram: Meta Platforms Ireland Limited – https://www.facebook.com/privacy/policy/
LinkedIn: LinkedIn Ireland Unlimited Company – https://www.linkedin.com/legal/privacy-policy
TikTok: TikTok Technology Limited – https://www.tiktok.com/legal/page/eea/privacy-policy/de

WhatsApp (Contact Button)

On our website, there is a button through which you can contact us via WhatsApp. This is a simple link; no data is transferred to WhatsApp when you simply access the website. WhatsApp only opens when you click the button and contact us. The privacy policy of WhatsApp Ireland Limited applies to the processing of your data within WhatsApp: https://www.whatsapp.com/legal/privacy-policy-eea.

6. Advertising

Google Ads and Google Ads Remarketing

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (target group targeting). With Google Ads Remarketing, we can assign people who interact with our online offer to specific target groups in order to show them interest-based advertising in the Google advertising network afterwards.

This service is used on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR and Section 25 (1) TDDDG. Consent can be revoked at any time. The company is certified under the "EU-US Data Privacy Framework" (DPF).

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. With the help of Google Conversion Tracking, Google and we can recognize whether the user has carried out certain actions.

7. Plugins and Tools

Google Maps

This page uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission. If Google Maps is activated, Google can use Google Fonts for the purpose of a uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 (1) lit. a GDPR and Section 25 (1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. The company is certified under the "EU-US Data Privacy Framework" (DPF).

8. Audio and Video Conferences

We use online conference tools, among other things, to communicate with our customers and applicants. If you communicate with us by video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 (1) lit. b GDPR). Furthermore, the use of the tools serves to simplify and accelerate communication with us overall (Art. 6 (1) lit. f GDPR).

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.

Details on data processing can be found in the privacy policy of Microsoft Teams: https://privacy.microsoft.com/de-de/privacystatement. The company is certified under the "EU-US Data Privacy Framework" (DPF).

9. In-House Services – Handling of Applicant Data

We offer you the opportunity to apply to us (e.g., by email, post, or via online applicant form). Below we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data takes place in accordance with applicable data protection laws and all other statutory provisions and that your data is treated with strict confidentiality.

Scope and Purpose of Data Collection

If you send us an application, we process your associated personal data (e.g., contact and communication data, application documents, notes taken during interviews, etc.) in so far as this is necessary to make a decision on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG (initiation of an employment relationship), Art. 6 (1) lit. b GDPR and – if you have given your consent – Art. 6 (1) lit. a GDPR. Consent can be revoked at any time.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of Section 26 BDSG and Art. 6 (1) lit. b GDPR for the purpose of carrying out the employment relationship.

Retention Period of the Data

If we cannot make you a job offer, if you decline a job offer, or if you withdraw your application, we reserve the right to retain the data transmitted by you on the basis of our legitimate interests (Art. 6 (1) lit. f GDPR) for up to 6 months from the end of the application process. Afterwards, the data will be deleted and the physical application documents destroyed.

A longer retention may take place if you have given corresponding consent (Art. 6 (1) lit. a GDPR) or if legal retention obligations prevent erasure.

Admission to the Applicant Pool

If we do not make you a job offer, it may be possible to include you in our applicant pool. In the event of admission, all documents and details from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Admission to the applicant pool takes place exclusively on the basis of your express consent (Art. 6 (1) lit. a GDPR). Consent can be revoked at any time. The data from the applicant pool will be irretrievably deleted no later than two years after consent has been given.

As of: 10/2026